Why Your Water Softener Still Isn’t Doing Its Job (And How to Fix It)
If you’ve got a water softener system, chances are you installed it to solve some common issues: dry skin, soap that doesn’t lather, crusty faucets, or spotty dishes. But what if those problems are still showing up?
You’re not alone — and it might not be your softener’s fault. It might be your salt.
The Real Reason Behind Poor Softener Performance
Water softeners rely on salt to regenerate — that’s the process that clears out the minerals your system has trapped and keeps your water feeling, well… soft. But if you’re not keeping your salt tank filled consistently, or you're using the wrong type of salt, your softener can’t do its job properly.
Even worse, many homeowners forget to check their salt levels for months at a time. It’s not your fault — life is busy. But that little tank in your basement needs love too.
The 3 Most Common Salt Mistakes
Waiting Too Long to Refill
If your brine tank runs low or completely empty, your system basically goes on strike.Using the Wrong Kind of Salt
Not all salt is created equal. Low-purity salts can clog your tank and leave residue, making your softener work harder (or stop working altogether).Overfilling the Tank
Filling it all the way up can actually cause bridging — where salt hardens into a crust and doesn’t dissolve properly.
The Easiest Way to Fix It (and Never Worry Again)
At SimplySaltCT, we make it easy to forget your salt — on purpose. Our smart sensor monitors your salt levels 24/7 and notifies us before you run out. Then, we deliver high-quality salt right to your home and even refill the tank for you (if you're home).
No more lugging 40-pound bags. No more wondering if your water is truly soft. No more guesswork.
How to Get Started
Getting signed up is quick and easy:
We install a free salt sensor
You pick a subscription level
We monitor and refill when needed
👉 Ready to simplify your salt? Schedule your setup now
💡Pro Tip:
If your softener’s more than 10 years old or you’re constantly needing salt, it might be time for a system check. We’re happy to help recommend a water professional if needed.